by Elizabeth | 13 Aug, 2018
Oh, I have I got a tale for you! Margaret’s story Margaret and I met a cocktail networking event, an awards night for small business. Margaret is bright, sociable and authentically charming. That awkward question “What do you do” led to a fascinating conversation. It...
by Elizabeth | 13 Aug, 2018
How do you recognise people who are likely to behave in ways that are conflict-driven, controlling, or manipulative, in ways that are likely to stop you from hiring them, dating them, or marrying them? As a couple and family therapist, and workplace conflict...
by Elizabeth | 23 Jul, 2018
Conflict makes our world turn, our heads spin, our hearts race and sometimes our hearts break. It is the arc of every story, song, movie and indeed, many of your thoughts. What you rehearse becomes your reality. You are the director, scriptwriter and star of all your...
by Elizabeth | 27 Jun, 2018
If you want to create a culture that is conducive to dealing with difficult and demanding people, your frontline and legal professionals must be able to deal with stressful situations with the confidence that they can manage emotionally charged and challenging...
by Elizabeth | 6 Jun, 2018
In the real world, we can all be a little difficult and demanding at times when worried, stressed, or feeling defensive. We can fall victim to our strong reactions, difficult emotions and the subsequent irrational thinking that leads us to be pushy, impatient, or...
by Elizabeth | 6 Jun, 2018
It’s very embarrassing to admit this, but I have been caught out being difficult and demanding. This story reveals an uncomfortable time for me. It was a time that I didn’t always handle stress responsibly. However, sometimes small commonplace events can change your...
by Elizabeth | 7 May, 2018
One month ago Anthony was excited about his promotion to Head of Business Development, after five years of hard work as Senior Engineer in a management role. It was a big opportunity, significant pay rise and recognition for his hard work and commitment to the...
by Elizabeth | 17 Apr, 2018
I met Janni when she was at her lowest. She wanted to quit and run away from a job she loved, but that was set in an awful environment. Her health was impacted and she was miserable. Janni was 2IC in a large Early Childhood Centre. She felt that going to work each day...
