by Elizabeth | 15 Oct, 2018
Every organisational values statement I have ever read includes the words respect, integrity and trust. But if you were to ask staff in many organisations, you might find that those words aren’t in their experience of workplace culture. Good workplace culture requires...
by Elizabeth | 15 Oct, 2018
Not many organisations define their values and service practice succinctly and in a way that captures your imagination. Rembrandt Living, an aged care residential service, has an organisational ethos that is clearly articulated in one word: ‘Gezellij’. This Dutch...
by Elizabeth | 24 Sep, 2018
When I published ‘Reading the Slouch’ in April this year, I was overwhelmed by the responses I received from my readers. That article explored the subtle tactics in a controlling relationship and introduced Matt and Claire. So many emails saying “Thank you. I know...
by Elizabeth | 19 Sep, 2018
Julie is in my office again, frustrated with herself because she blew her cool with her ex, and found herself horrified at the words pouring out from her mouth! He’d said just one thing that triggered her, “I understand what you’re going through.” Of course, he...
by Elizabeth | 8 Sep, 2018
Psst: Contrary to popular belief, confidence is not an emotion. I used to think that confidence was feeling cool and sort of, well, unemotional. But confidence is not so much how you feel but how you think about a problem or challenge. Confidence is the skill of...
by Elizabeth | 3 Sep, 2018
Workplace conflicts steal your energy and motivation at the office. Not to mention the additional stress you take home, the restless nights, lost sleep and negative impacts on your overall health and well-being. Business excellence requires recognising conflict risks...
by Elizabeth | 3 Sep, 2018
This is a remarkable story about how to resolve workplace conflict with mindfulness and empathy. There are many bridges to cross in this challenging relationship: differences in language, culture, gender, education and values. As you read about Jade and Mike’s...
by Elizabeth | 30 Aug, 2018
When a family breaks up it is an anxious time for any parent. You’re struggling with your own personal pain and sadness when a relationship ends. Your children are also going through these same experiences, often without the language or emotional skills to explain...
