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A COVID19 Story of Compassion and Gratitude
In these difficult times so many of us are experiencing during the COVID19 pandemic it is often the kindness of strangers that gives an insight into our human connections. The pressures of responding to the unknown reveals our true values and strength of our relationships.
This is a story of how our social collective, our human generosity and care got my daughter home from London amid the chaos of an emerging pandemic.
The First 3 Minutes of Difficult Conversations Predict the Outcome
When there’s potential for tension and heightened emotions research shows what you do in the first 3 minutes is vital. If you start a conversation with criticism or harshness, then add defensiveness and blame, the likelihood of escalating conflicts and wanting to withdraw from the relationship are predictable outcomes.
Bad Boss Blues: Australian Workplace Harassment Statistics Tell a Sad Story
You might even recall the Appoc scandal from 2016. There's been a decade of concerted effort to raise awareness about workplace bullying and yet a 2016 Report from Safe Work Australia of over 4,000 workers found the incidence of workplace bullying in Australia has...
Does Your Workplace Culture Make You Smile?
Not many organisations define their values and service practice succinctly and in a way that captures your imagination. Rembrandt Living has an organisational ethos that is clearly articulated in one word: ‘Gezellij’. This Dutch word is complex and does not have a...
Culture Eats Strategy for Breakfast
image courtesy of Shutterstock Every organisational values statement I have ever read includes the words respect, integrity and trust. But if you were to ask staff in many organisations, you might find that those words aren’t in their experience of workplace culture....
Reading the Slouch – Part 2
When I published ‘Reading the Slouch’ in April this year, I was overwhelmed by the responses I received from my readers. That article explored the subtle tactics in a controlling relationship and introduced Matt and Claire. So many emails saying “Thank you. I know...
8 Essentials tips to stop you from killing your ex (figuratively speaking)
Julie is in my office again, frustrated with herself because she blew her cool with her ex, and found herself horrified at the words pouring out from her mouth! He’d said just one thing that triggered her, “I understand what you’re going through.” Of course, he didn’t!
Essential Secrets to More Confidence!
Psst: Contrary to popular belief, confidence is not an emotion. I used to think that confidence was feeling cool and sort of, well, unemotional. But confidence is not so much how you feel but how you think about a problem or challenge. Confidence is the skill of...