by Elizabeth Williamson | 27 Jun, 2018
If you want to create a culture that is conducive to dealing with difficult and demanding people, your frontline and legal professionals must be able to deal with stressful situations with the confidence that they can manage emotionally charged and challenging...
by Elizabeth Williamson | 6 Jun, 2018
In the real world, we can all be a little difficult and demanding at times when worried, stressed, or feeling defensive. We can fall victim to our strong reactions, difficult emotions and the subsequent irrational thinking that leads us to be pushy, impatient, or...
by Elizabeth Williamson | 7 May, 2018
Ignoring workplace incivility is a costly risk to your business Wikipedia describes workplace incivility as “… low-intensity [aberrant] behaviour with ambiguous intent to harm the target. Uncivil behaviours are characteristically rude and discourteous,...
by Elizabeth Williamson | 17 Apr, 2018
I met Janni when she was at her lowest. She wanted to quit and run away from a job she loved, but that was set in an awful environment. Her health was impacted and she was miserable. Janni was 2IC in a large Early Childhood Centre. She felt that going to work each day...
by Elizabeth Williamson | 14 Mar, 2018
There are some behaviours that can initially confuse or distract you from recognising a controlling person. Tactics that trip you up.
by Elizabeth Williamson | 19 Feb, 2018
Depression has been a part of the human condition for as long as history has been recorded. Known by various epithets such as melancholy and the black dog, recent advances in treatment – medication, alternative and therapeutic – have helped relieve the symptoms of...
by Elizabeth Williamson | 7 Sep, 2017
What are the secrets to lasting relationship success? The secret is 6 hours a week. Happy couples consciously devote 6 hours per week to looking after their relationship. It’s like an insurance package for your happiness as a couple. This is how you look after your...
by Elizabeth Williamson | 24 Aug, 2017
What’s your definition of a purposeful life? For me, it’s being able to live my life without the inner conflict that stops me from sharing my personal and professional strengths. It’s the confidence to shine, have some spark and stand up for what’s important. Ending...