Could Conflict Coaching Help You Improve Your Relationships?
In our increasingly diverse world, with different views, personalities, communication styles and expectations, conflicts are more likely. Conflict coaching is a confidential way to increase your self-awareness, gain insight into the experience of others and develop your skills in resolving arguments.
Tips to Survive Your Family this Christmas!
There is lots of potential for conflict over the Christmas period: the pressures of getting it right on the day, stressed relatives, heightened emotions and managing a diary full of work, business and family events.
How much Rudeness is Tolerated in Your Workplace?
Are unnecessary rudeness and uncivil behaviours tolerated in your workplace? Incivility can be defined as mistreatment and behaviours with an ambiguous intent to harm the target that is characteristically rude, discourteous and which violates norms for mutual respect.
Surviving Your Family at Xmas Infographic
Your Conflict Patterns and Solutions Guide to survive family conflicts this Xmas
The Skills of Conflict Confidence© – Manage Difficult Emotions
We must address our discomfort with difficult emotions like anger, envy, resentment and revenge to effectively manage conflict. We create trouble by lacking the skills “… to confront with patience, insight and imagination the many problems that we face in our...
First Principles of Conflict Confidence©: Conflict is a skill, Not an Emotion
Many years ago, sadly, I was very adept at being caught up in unpleasant conflicts – and it was a mystery to me how I got there! After one particularly stupid experience I decided this must end. And so, my passion was ignited for untangling what really works to end...
Confident Conflict Conversations: ‘It Never Gets Easier, You Just Get Better’
How do you engage in conversations in your professional or personal life that make you uncomfortable and vulnerable? When you’re hesitant to talk about conflict, it can be tempting to avoid the issue altogether, but that can have disastrous results. There’s a sign that catches my eye every time I leave my gym that reads: ‘It Never Gets Easier, You Just get Better’. The same could be said of leading difficult conflict conversations, such as giving sensitive feedback to an employee, raising a performance concern, or even a sensitive personal matter between friends.