Have I Got a Story for You!

Have I Got a Story for You!

Oh, I have I got a tale for you! Margaret’s story Margaret and I met a cocktail networking event, an awards night for small business. Margaret is bright, sociable and authentically charming. That awkward question “What do you do” led to a fascinating conversation. It...
Customer Service Under Duress

Customer Service Under Duress

If you want to create a culture that is conducive to dealing with difficult and demanding people, your frontline and legal professionals must be able to deal with stressful situations with the confidence that they can manage emotionally charged and challenging...
Irrationally Yours

Irrationally Yours

In the real world, we can all be a little difficult and demanding at times when worried, stressed, or feeling defensive. We can fall victim to our strong reactions, difficult emotions and the subsequent irrational thinking that leads us to be pushy, impatient, or...
The Tipping Point

The Tipping Point

I met Janni when she was at her lowest. She wanted to quit and run away from a job she loved, but that was set in an awful environment. Her health was impacted and she was miserable. Janni was 2IC in a large Early Childhood Centre. She felt that going to work each day...
Buddhist Perspectives on Depression

Buddhist Perspectives on Depression

Depression has been a part of the human condition for as long as history has been recorded. Known by various epithets such as melancholy and the black dog, recent advances in treatment – medication, alternative and therapeutic – have helped relieve the symptoms of...
5 Sure-Fire Tips to Insure Your Marriage

5 Sure-Fire Tips to Insure Your Marriage

What are the secrets to lasting relationship success? The secret is 6 hours a week. Happy couples consciously devote 6 hours per week to looking after their relationship. It’s like an insurance package for your happiness as a couple. This is how you look after your...
7 Simple Steps to Living with Purpose

7 Simple Steps to Living with Purpose

What’s your definition of a purposeful life? For me, it’s being able to live my life without the inner conflict that stops me from sharing my personal and professional strengths. It’s the confidence to shine, have some spark and stand up for what’s important. Ending...
Gottman Method Couples Therapy

Gottman Method Couples Therapy

The Gottman Method Couples Therapy for Healthy Relationships There’s science and art to creating strong, satisfying and lasting relationships. Dr John Gottman’s ground-breaking research shows that to make a relationship last, couples must become better friends, learn...
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